[Webinar Recording] Information Blocking: How to prepare your organization

The 21st Century Cures Act was signed into law in 2016 and required the federal government to begin regulating the use, access, and exchange of personal health information (PHI). In May 2020, information blocking rules were finalized. These rules have profound impacts on the way health systems respond to requests for PHI. Starting Nov. 2, it will be essential to electronically share certain patient information via approved methods and with minimal delay.

While the IT department has work to do, clinical and operational leadership must be prepared to create new governance processes and policies to ensure successful implementation of the information blocking rules. Healthcare organizations must also move toward an open information access model while continuing to serve as the custodians of PHI.

In preparation for the new rules, members of Nordic’s performance improvement team, Leanna Hester, RN-BSN, Salimah Hinton, PharmD, and Scott Rossignol, PMP, discussed how to prepare alongside Nordic’s Chief Medical Officer, Craig Joseph, M.D.

During the webinar, they shared more about the history of the 21st Century Cures Act and how the new rule will impact organizations. The presenters discussed the areas of your organization that will be impacted by the change in policy and processes, and how to ensure you’re prepared.

Topics covered in the webinar

  • Defining information blocking
  • Understanding the types of requests that need to be fulfilled and the response documentation requirements
  • How FHIR applications play a role in two-way communication
  • What exceptions are outlined in the rule and how they should be cited
  • How change management best-practices will play a role in the cross-organizational communication
  • Identifying the key stakeholders for your success
  • How Nordic can help ensure compliance, avoid penalties, and increase patient satisfaction

Below is a recording of the webinar. After listening, if you’d like to talk about how the new information blocking rules may affect your organization, contact us at AskNordic@nordicwi.com.



Topics: featured, Performance Improvement

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