- Automation of follow-up and collection processes to minimize manual intervention
- Staff realignment
- Improved statement process and communication
Patients continue to assume greater financial responsibility, making it critical for providers to have a strong engagement strategy. Nordic’s comprehensive engagement solution helps organizations improve and manage Single Billing Office (SBO) operations, tools, and staffing.
We’ll partner with you to apply our deep knowledge of EHR builds and design better workflows for your staff.
Our team of consultants averages over 10 years of experience helping optimize medical group and hospital operations.
We have a strong track record of helping organizations break down complex and system-wide problems to establish a mission-driven strategy and vision for patient access to care.
No matter the size of your organization, our methodology is adapted to fit the specific problems you need to address.
We keep transition planning in mind throughout the project and work with you to complete successful transitions of knowledge, processes, and expectations.
Nordic’s SBO solution was well-prepared, well thought-out, and well-delivered. It was clear that Nordic’s approach is not cookie-cutter, and it was streamlined and tailored specifically to deliver the best results for our health system. Nordic’s approach engaged the SBO team and really helped our organization move to the next level of customer service excellence.
SBO LEADER, Health System