ERP Application Experts

Implementing a seamless move to the cloud

You need your ERP deployment to run on time and under budget so you can increase operational productivity. Our healthcare ERP experts will guide you through each step of your implementation, helping you drive greater efficiencies that lead to a stronger business with improved patient experiences.

Program and project management

  • Full-service project management and oversight
  • Alignment of implementation plan to goals and future-state vision
  • Risk mitigation and communication strategy
  • Organizational change management
  • Performance benchmarking

Implementation support

  • Process revision, cross-pillar mapping (ERP and EHR), and exception analysis
  • ERP vendor coordination, system administration, and gap resolution
  • Long-term, ongoing end-user education planning
  • Staff augmentation and go-live support

Success story

Major multi-hospital system

Delivered change management leadership during a multi-platform ERP upgrade

  • Employed Prosci ADKAR methodology
  • Managed stakeholder engagement to ensure consistent messaging
  • Developed change champion network
  • Established KPIs and benchmarks for post-adoption measurement
  • Documented system and process changes to identify skill gaps and inform training
  • Created and deployed knowledge transfer program

The Nordic difference

Thorough program and project management

Our detail-oriented project managers align your implementation plan to your goals and future-state vision, running efficiency assessments throughout the deployment process to compare against your benchmarks.

Strategic system mapping and analysis

We carefully conduct process revisions including cross-pillar mapping (ERP and EHR) and exception analysis.

Effective change management

We’ll make sure you have the necessary tools and resources to drive effective change management across your entire organization, helping you implement comprehensive communication and training strategies that lead to rapid and thorough end-user adoption.

ERP software vendor coordination

We’ll collaborate with the vendor on behalf of your organization, providing system administration services to identify and resolve any technology gaps.

Ongoing end-user education

Our certified trainers will help you design, manage, and deliver effective ongoing education for more efficient system use and more engaged end users.

Nordic was one of the most productive, efficient, and valuable resources we had. You couldn’t tell that they were [consultants] from the outside, which is the perfect scenario, because we always felt that they were engaged with our organization.