Podcast Designing for Health

Conversations with health and technology experts

Nordic’s Designing for Health podcast is for healthcare leaders and builders who want practical, real-world ways to improve care through better design.

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Designing for Health

When it comes to how healthcare works in the U.S., one wonders, who designed it? Well, no one. And that’s the problem. Nordic Chief Medical Officer Craig Joseph, MD, speaks with luminaries from across the health ecosystem about how to make healthcare work for humans. The upshot? The way out of the frustrating, expensive, and frequently ineffective quagmire of the U.S. healthcare system is to take a step back and bring intentional, human-centered design to an ecosystem that works for the people giving and receiving care.

Episodes:

  1. Lyle Berkowitz, MD | CEO and Founder, KeyCare | Adopting the innovation mindset
  2. Zafar Chaudry, MD, MS, MIS, MBA | SVP, CDO, CAIO, Seattle Children’s | Communication and data’s role in health equity
  3. CT Lin, MD | CMIO, University of Colorado Health | Mindfulness and intentionality improves patient experience
  4. Omar Nagji | Chief Commercial Officer, Memora Health | Team-based care and sustained patient engagement
  5. Srinath Adusumalli, MD, MSHP, MBMI | Senior Medical Director, CVS Health | Nudges, sludge, and better user experience
  6. Chris McCarthy, MBA | Founder, ILN Coaching & Consulting | Human-centered design and healthcare innovation
  7. Archana Tedone, PhD | Asst Professor, University of Baltimore | Psychological safety, worker stress, and patient outcomes
  8. Chris McCarthy, MBA | Founder, ILN Coaching & Consulting | “Digical” and thinking big about human-centered design
  9. Adam Wright, PhD | Director, Vanderbilt Clinical Informatics Center | Clinical decision support and constant user feedback
  10. John Whalen, PhD | Founder of Brilliant Experience | Cognitive science and designing with the brain in mind
  11. Allison McCoy, PhD | Asst Professor, Vanderbilt University | Clickbusting and creating customized physician workflows
  12. Denise Worrell, MS | VP of Consumerism, Memorial Hermann Health System | How designing for experiences improves healthcare
  13. Manish Patel, MD | CEO, Jiva.ai | AI, healthcare, and communicating complex ideas to a wide audience
  14. A Jay Holmgren, PhD | Asst Professor, University of California San Francisco | Understanding clinicians’ work with EHR activity log data
  15. Karim Jessa, MD | CMIO, The Hospital for Sick Children | Canadian healthcare, IT, and clinician burnout
  16. Matt Sakumoto, MD | CMIO, Sutter Health | The future of virtual health, telehealth, and primary care
  17. CT Lin, MD, Liz Salmi, and Bryan Steitz, PhD | Live at UGM | Test results and the patient portal; plus … a live concert
  18. Tricia Baird, MD, MBA | VP of Care Coordination, Corewell Health | Whole-person design and the moral imperative to improve health experiences
  19. Evan Heigert | Creative Director, Wolters Kluwer Health | Interactive patient engagement tools and human-centered design
  20. Bre Loughlin, MS, RN | CEO and Founder, Nurse Disrupted | Using technology and workflows to do more with fewer resources
  21. Deepti Pandita, MD | CMIO, UC Irvine Health | Leveraging design to lead to successful technology implementations
  22. Margaret Lozovatsky, MD | CHIO, Novant Health | Structuring governance to drive best practices, plus the benefits of a continuous improvement mindset
  23. Billy Nicolich, MHI | Healthcare Product Manager, Press Ganey | Nudge units and the scientific study of “stupidity”
  24. Lalita Abhyankar, MD | Medical Director, Carbon Health | How doctors can think like engineers, and why they should
  25. Kevin Dufendach, MD and Andy Spooner, MD | Cincinnati Children’s | AI and documentation reductions, and why pediatricians make good CMIOs
  26. David Butler, MD | CEO and Founder, Calyx Partners | The history of the EHR, and how to win over skeptical clinicians
  27. Gary Kaplan, MD | CEO Emeritus, Virginia Mason Franciscan Health | Spearheading a revolution in patient experience
  28. Mark Townsend, MD, MHCM | Executive in Residence, Bon Secours Mercy Health | Healthcare startups and balancing cybersecurity and customization within the EHR
  29. Sarah Krug | Executive Director, Cancer 101 | The Magic Wand Project, designing in the health space to improve trust, and doing the “Patient-Doctor Tango”
  30. Joyce Lee, MD, MPH | ACMIO and Chief of Ambulatory Clinical Care, Michigan Medicine | The intersection of design and medicine, and the value of a physician-builder program
  31. Susan Snedaker | CIO, El Rio Health | Renovating healthcare IT, and building the foundation for digital transformation
  32. Josh Liu, MD | Co-founder and CEO, Seamless MD | The importance of clinician buy-in, the power of simple solutions, and the secret sauce to create engaging social media content
  33. Farhan Ahmad and Jon Keevil, MD | Co-Founders, HealthDecision | Using data to inform patients and the challenges of interpreting medical guidelines
  34. Diana Anderson MD | Asst Professor, Boston University | Doctor + architect = dochitect; creating spaces that promote wellness
  35. Kit Delgado, MD, MS | Director, Penn Medicine Nudge Unit | Integrating behavioral economics into clinical workflows; plus, what medicine can learn from auto insurance
  36. Joshua Reischer, MD | CEO and Founder of Health Note | Designing technology systems for any digital aptitude
  37. Jeff Mounzer, PhD and Peter Kriss, PhD | Leaders at Qventus | Simplifying clinical operations while implementing behavioral economics principles
  38. Mitesh Patel, MD | CTO, Ascension Health | Sludges, nudges, and behavioral economics
  39. David Berger, MD | CEO, SUNY Downstate Medical Center | The path to high-reliability healthcare
  40. Adam Carewe, MD | CMIO, KP Colorado | Letting doctors be doctors
  41. Steve Muething, MD | Former CQO, Cincinnati Children’s | Situational awareness and safety culture in healthcare
  42. Joel Klein, MD | SVP and CIO, University of Maryland Medical Center | Low-tech solutions for hi-tech problems
  43. Zeev Neuwirth, MD | Physician executive and author | Reframing healthcare for disruptive change
  44. Bryan Vartabedian, MD | CMO at Texas Children's Hospital | Creating memorable experiences within healthcare
  45. Graham Walker, MD | Physician and co-founder of MDCalc | Streamlining physician tools, tackling burnout, and the quest for efficiency
  46. Scott MacDonald, MD | CMIO at UC Davis | Leveraging AI for physician well-being
  47. Brian Urban | Head of population health and Best Buy Health | Empowering care through technology
  48. Brendan Keeler| Interoperability and Data Liquidity Practice Lead at HTD Health | Leveraging data from remote patient monitoring and wearable technologies to improve patient well-being
  49. Aaron Neinstein,MD | Chief Medical Officer at Notable | Invisible Design in Healthcare: How AI and Thoughtful Workflows Empower Providers and Patients
  50. Doug Turner, MBA | Vice President of Enterprise Applications at UCI Health | Scaling IT and System Standardization in Healthcare
  51. Stefanie Simmons, MD | Chief Medical Officer at Dr. Lorna Breen Heroes' Foundation | Breaking the Stigma: Mental Health, Burnout, and Workforce Well-being in Healthcare
  52. Spencer Dorn, MD | Vice Chair and Professor of Medicine at UNC | Rethinking Healthcare: Technology, AI, and the Future of Clinical Documentation
  53. Mark Mabus, MD | Vice President of Clinical & Revenue Cycle Solutions at Parkview Health | Reducing Documentation Burden: EHR Optimization, AI Integration, and Improving Vaccine Reminders
  54. Resa Lewiss, MD | Professor of Emergency Medicine and Founder of The Visible Voices Podcast | Human-Centered Design in Medicine: Micro Skills, Mentorship, and Healthcare Innovation
  55. Melissa Welch, MD | Chief Medical Officer at Sprinter Health | Building Trust, Expanding Access, and Personalizing Care at Scale
  56. Kai Romero, MD | Head of Clinical Success at Evidently | Redesigning Innovation: Simplifying Systems and Reclaiming Humanity in Healthcare
  57. Karen Joswick | President & CEO, Benevolence Health | How TEAM Is Reshaping Value-Based Care: Turning Data Into Action

  58. Randolph Bias, PhD | Founder & CUO at UXonSpec | From Bell Labs to Healthcare: Usability Lessons That Cut Through the Noise

  59. Christian Pulcini, MD, MEd, MPH | Pediatric Emergency Physician at UVM Medical Center | From the ER to Innovation: Human-Centered Design in Pediatric Care

  60. Brandy Parker | Senior Director at IDEO | Designing Trust in Healthcare: From Social Science to Teal Health Innovation

  61. Minal Shah, MD | Medical Director of Virtual Care at CommonSpirit Health | From Burnout to Breakthrough: Designing Smarter Systems with AI Copilots
  62. Mukul Mehra, MD | Gastroenterologist & Founder of IllumiCare | Nudging Toward Value: Designing Cost-Conscious Clinical Care
  63. Marina Gerner, PhD | Journalist, Author, & NYU Stern Adjunct Professor | How Femtech Is Confronting Bias and Driving Innovation in Women’s Health
  64. Justin Schrager, MD & Nick Sterling, MD, PhD | Founders, Vital.io | How Patient-Centered Design and AI Are Transforming Communication in Acute Care
  65. Matthew Denenberg, MD | Chief of Pediatrics, Corewell Health East | How Thoughtful Design and Leadership Are Shaping Resilient, Patient-Centered Systems
  66. Greg Aukerman | Co-founder, The Outcomes Institute | How Intentional Design Is Reimagining Patient and Caregiver Experience in Healthcare
  67. Will Morris, MD | Chief Medical Officer, Ambience Healthcare | How AI and Systems Thinking Are Elevating EHRs, Medical Education, and Clinical Workflows
  68. Eve Cunningham, MD | Chief Medical Officer, Cadence | How Clinician-Led Innovation Is Scaling Remote Care and Transforming Digital Health
  69. Anna Schoenbaum, DNP & Srinath Adusumalli, MD | Digital Leaders, Penn Medicine | How AI and Informatics Are Redefining Care Delivery and Clinician Workflows
  71. Aditi U. Joshi, MD | Emergency Medicine Physician, Author & CEO, Ardexia | How Telemedicine Moved Beyond Technology to Transform Access, Empathy, and Care