Current OPENINGS

Our Epic client systems administrators have more than two years of Epic experience and ECSA and ECSM certification. Implementation experience is preferred, and experience on Connect or optimization projects is a plus.

Our trainers are Epic-certified with experience in curriculum design and classroom training across multiple healthcare organizations. Training environment build, training project management and experience on a Connect project are a plus.

Our PMs provide thoughtful oversight of both Epic projects and their teams, ensuring the success of each individual and project step along the way.

Our training project managers are experienced Epic project managers with training experience. Training environment build, training project management, and experience on a Connect project are a plus.

Our PMs provide thoughtful oversight of both Epic Community Connect projects and their teams, ensuring the success of each individual and project step along the way.

Our Epic Bridges consultants have more than two years of Epic experience and Epic certification in Bridges is required. Implementation experience is preferred, and experience on Connect or optimization projects is a plus.

Our Epic Tapestry consultants have more than two years of Epic experience and at least one Epic certification in a Tapestry application. Implementation experience is preferred, and experience on Connect or optimization projects is a plus.

Our Epic security consultants have more than two years of Epic experience and at least one Epic certification, Security Coordination required. Implementation experience is preferred, and experience on Connect or optimization projects is a plus.

Our Epic reporting consultants have more than two years of Epic experience and certifications in Clarity Data Models and Caboodle. Implementation experience is preferred, and experience on Connect or optimization projects is a plus.

Our Epic Radiant/Cupid consultants have more than two years of Epic experience and Radiant/Cupid certification. Implementation experience is preferred, and experience on Connect or optimization projects is a plus.

Our Epic OpTime/Anesthesia consultants have more than two years of Epic experience and OpTime/Anesthesia certification. Implementation experience is preferred, and experience on Connect or optimization projects is a plus.

Our Epic Ambulatory Clinicals consultants have more than two years of Epic experience and Ambulatory certification. Implementation experience is preferred, and experience on Connect or optimization projects is a plus.

Our Epic Beaker consultants have more than two years of Epic experience and Epic certification in Beaker is required. Implementation experience is preferred, and experience on Connect or optimization projects is a plus.

Our Epic Inpatient consultants have more than two years of Epic experience and Inpatient certification. Implementation experience is preferred, and experience on Connect or optimization projects is a plus.

Our Epic Willow consultants have more than two years of Epic experience and Epic certification in Willow is required. Implementation experience is preferred, and experience on Connect or optimization projects is a plus.

Our Epic MyChart consultants have more than two years of Epic experience and an active MyChart certification. Implementation experience is preferred, and experience on Connect or optimization projects is a plus.

Our Epic Healthy Planet consultants have more than two years of Epic experience and an active Healthy Planet certification. Implementation experience is preferred, and experience on Compass Rose or Social Determinants of Health projects is a plus.

Our Epic Home Health/Hospice consultants have more than two years of Epic experience and an active Home Health/Hospice certification. Implementation experience is preferred, and experience on Connect or optimization projects is a plus.

Our Epic ASAP consultants have more than two years of Epic experience and an active ASAP certification. Implementation experience is preferred, and experience on Connect or optimization projects is a plus.

Our Epic revenue cycle consultants have more than two years of Epic experience and at least one Epic certification, Resolute PB, Resolute HB, PB Claims, HB Claims, HIM, or Tapestry preferred. Implementation experience is preferred, and experience on Connect or optimization projects is a plus.

Our Epic Access consultants have more than two years of Epic experience and Epic certification in Access is required. Implementation experience is preferred, and experience on Connect or optimization projects is a plus.

Our project directors have the experience to lead leaders and the insight to creatively and consistently move toward success, overseeing the largest single investment many healthcare organizations have ever made.

Our PMs provide thoughtful oversight of both Oracle Health projects and their teams, ensuring the success of each individual and project step along the way. Who we are

The Senior Consultant provides consulting services to clients on Oracle Health-related projects. You will provide subject matter expertise during client engagements to deliver solutions to achieve defined benefits. Who we are

The Senior Consultant provides consulting services to clients on Oracle Health Revenue Cycle -related projects. You will provide subject matter expertise during client engagements to deliver solutions to achieve defined benefits. Who we are

The Senior Consultant provides consulting services to clients on Lab Information Systems (SCC Soft, Sunquest, Wellsky, Orchard, Apex...) -related projects. You will provide subject matter expertise during client engagements to deliver solutions to achieve defined benefits. Who we are

The Senior MEDITECH Consultant provides consulting services to clients on MEDITECH-related projects, clinically based as a subject matter expert, to deliver solutions to achieve defined benefits.

The Senior MEDITECH Consultant provides consulting services to clients on MEDITECH-related projects, clinically based as a subject matter expert, to deliver solutions to achieve defined benefits.

The Senior MEDITECH Consultant provides consulting services to clients on MEDITECH-related projects, clinically based as a subject matter expert, to deliver solutions to achieve defined benefits.

The IT Program Manager runs demand and capacity management across the Nordic global enterprise to successfully drive IT initiatives.

The Desk Side Analyst is responsible for the delivery of IT services, SLAs, hardware break fixes, and upgrades as needed. This position also ensures all services are delivered in a timely, reliable and cost-effective manner.

The Analyst – Epic Application Management provides EHR design, build, testing and troubleshooting services for Nordic clients.

The Analyst – Epic Application Management provides EHR design, build, testing and troubleshooting services for Nordic clients.

The Managed Services Application Advisor provides expert Epic EHR design, build, testing and advanced troubleshooting services for Nordic clients while overseeing customer engagements and mentoring other Managed Services team members. They have the technical and soft skills to navigate any situation related to their application and guide internal, and customer teams, to a resolution.

The Analyst – Epic Application Management provides EHR design, build, testing and troubleshooting services for Nordic clients.

The Epic Application Management Senior Analyst provides EHR design, build, testing and advanced troubleshooting services for Nordic’s more complex clients. They are growing in their technical and soft skills. They perform most of the day-to-day work for our clients with oversight and assistance from Senior Application Advisors.

The Managed Services - Professional Billing Application Advisor provides expert EHR design, build, testing and advanced troubleshooting services for Nordic clients while overseeing customer engagements and mentoring other Managed Services team members.

The Epic Application Management Senior Analyst provides EHR design, build, testing and advanced troubleshooting services for Nordic’s more complex clients.

The IT Analyst I is responsible for the analysis of data/systems, researching alternatives, identifying potential solutions, defining test criteria, performing system tests, implementing changes, and monitoring post-implementation performance. They must have the ability to translate data into actionable information. The IT Analyst I supports applications, databases, processes, and business and clinical functions as they relate to their specific business or clinical area.

The Server Engineer III responsibilities include completing work on major, complex projects with full competency. Coordinate with both technical and non-technical staff and vendors on the implementation of complex projects. Perform analysis, diagnosis, and resolution of complex problems on both physical and virtual infrastructure platforms. Recommend, implement, and document corrective solutions and preventative measures. Participate in the evaluation and recommendation of new technology solutions. Provide Tier 3 support and guidance to IT for all Health System and affiliate entities. Document work in the form of policies, standards, and knowledge base articles.

The Epic Application Management Senior Analyst provides EHR design, build, testing and advanced troubleshooting services for Nordic’s more complex clients. They are growing in their technical and soft skills. They perform most of the day-to-day work for our clients with oversight and assistance from Senior Application Advisors.

The Analyst – Managed Services provides EHR design, build, testing and troubleshooting services for Nordic clients.

The Senior Application Advisor - Managed Services provides expert EHR design, build, testing and advanced troubleshooting services for Nordic clients while overseeing customer engagements and mentoring other Managed Services team members. They have the technical and soft skills to navigate any situation related to their application and guide internal, and customer teams, to a resolution.

We are seeking an experienced and analytical Service Management Advisor with a strong focus on ServiceNow Reporting and Power BI usage. The successful candidate will be responsible for developing, managing, and optimizing performance reports and dashboards to support data-driven decision-making across the organization. This role requires a deep understanding of reporting tools, data visualization, and performance metrics within the ServiceNow platform, combined with expertise in Power BI for comprehensive analysis and reporting.

The Willow Application Coordinator will work side by side with physicians, nurses, therapists, billing office staff, and more to configure our software, help people lead and manage change, and ultimately transform healthcare delivery.

The role of the Manager, Security Technology is to provide vision, leadership and support to the Cybersecurity Technologies team. Perform as a Subject Matter Expert leading a team of administrators and engineers in researching, evaluating, implementing, integrating, troubleshooting, and maintaining technology platforms that provide cybersecurity protections to further the healthcare organization’s mission. This role will perform evaluations and provide recommendations of cost-effective security controls to mitigate risk (e.g., protection of information, systems, and processes).

The overall function of this role is to act as a Service Level Agreement (SLA) advisor. The incumbent will incorporate existing advanced analytics skills to identify and implement applicable SLA processes and standards to identify, visualize, improve, and maintain performance levels using various tools and customer service experience. At times this role will require out-of-the-box critical thinking skills to provide solutions to unique challenges.

The Pharmacy Application Coordinator will work side by side with physicians, nurses, therapists, billing office staff, and more to configure our software, help people lead and manage change, and ultimately transform the way we provide healthcare across the organization. The Pharmacy Application Coordinator participates in the development and design of the application(s) for which the incumbent is responsible and is required to gain an in-depth knowledge of the application(s). The Pharmacy Application Coordinator will apply creativity and problem-solving skills to discover and design solutions for a broad array of issues, from configurations improving efficiency and patient safety to optimizations and software upgrades

As a ServiceNow Senior Director, you will be an integral part of the ServiceNow Leadership team in supporting strategic initiatives aimed at enhancing our stakeholders and customers experience, enabling platform adoption, and enabling customer success while mitigating risks. You will work closely with senior leaders across various organizations to develop ServiceNow program roadmaps, strategic recommendations, analyze data, assist in the execution of key projects as well as establishing a governing function for the ServiceNow Program. The Leader must be able to understand what the stakeholders needs are, have the ability to understand if the technology can support it without any conflicts, and ultimately influence leaders in to a decision. The incumbent must be able to define policies and help enforce them or refine a process to enforce them.

The Service Management Advisor possesses an advanced understanding of ITIL process and principals. Responsibilities include the oversight of service delivery processes, ensuring Service Level Agreements (SLAs) and Key Performance Indicators (KPI’s) for information technology services across the organization are delivered according to industry and contract specifications and to support the business with industry best practices by implementing system controls, service delivery within incident, request, problem management, knowledge management and change approval boards, standards, and processes.

The Portal Service Desk Agent answers calls, chats, and e-mails from end users, resolves basic IT issues, and documents issues to be handed off to an application support team.

The IT Service Desk Supervisor manages, mentors, and develops a team of the first and second level technical support Service Desk team and team leads as the main point of contact and SME for IT support.

The IT Service Desk Lead Agent III is responsible for the day-to-day operational delivery of the first level Technical Service Desk team. This role answers calls, chats, e-mails, and other forms of contact from physicians, clinicians, and hospital/clinic staff to troubleshoot and resolve hardware, software, and workflow issues.

The Clinical Service Desk Agent II answers calls, chats, e-mails, and other forms of contact from physicians and clinicians to troubleshoot and resolve EHR application and workflow issues in Epic, Cerner, Meditech, other EHR system, or third-party clinical software. Role is leveraged to support multiple clients simultaneously.

Our clinical service desk agents answer calls, chats, and e-mails from end users, resolves basic IT issues, and documents issues to be handed off to an application support team. They utilize excellent customer service skills and exceed customers’ expectations.

The Desk Side Analyst is responsible for the delivery of IT services, SLA's, hardware break fix and upgrades as needed. This position also ensures all services are delivered in a timely, reliable and cost-effective manner.

The Desk Side Analyst is responsible for the delivery of IT services, SLA's, hardware break fix and upgrades as needed. This position also ensures all services are delivered in a timely, reliable and cost-effective manner.

The National Solution Executive of Managed Solutions is a trusted advisor and content-deep resource to Nordic’s valued clients: building strong client relationships in the areas relevant to managed solutions, bringing thought leadership and industry content to our clients as a representative of Nordic, collaborating with Nordic Client Partnership Executives and Business Line leaders to match and revise Nordic solutions to meet client needs, leading and supporting managed solutions opportunities, and prospecting new opportunities within existing Nordic clients as well as new clients to expand Nordic’s brand and services.

The Application Support Analyst provides advanced support for clinical and business applications. This role requires a comprehensive understanding of application functionalities and great responsibility in managing support requests, documentation, and vendor relationships.

The Integration Architect is responsible for facilitating proactive support efforts within or across solutions as well as engaging in critical issues of a broad nature. Lead strategic client conversations to determine scope and drive the action plan necessary to improve end user and client satisfaction. Provides technical leadership toward successful IT system implementations, optimizations, and upgrades at client sites. Works independently and in coordination with the efforts of project managers and all other team members. May participate in additional department/functional teams as requested.

The Revenue Cycle Senior Manager – Oracle Health is responsible for supporting the strategy and direction of Nordic’s Implementation Services service line that focuses on new or add-on implementations, extensions, mergers, and acquisitions, and training.

Performance Improvement is responsible for selling, creating, and delivering solutions and professional services to meet client needs. With mentorship from their direct supervisor, the Senior Consultant, Performance Improvement will work closely with healthcare providers on financial and operational improvements.

The Clinical Informatics Analyst will actively participate in the planning, development, implementation, education, and training of the chosen clinical systems which directly impact patient care. The analyst will identify and analyze clinical practice and processes and recommend modifications or solutions to increase the effectiveness and efficiency of clinical care.

The Senior Data Scientist applies AI/ML knowledge and industry acumen to solve AI/ML related problems for data science clients of Nordic. They work with data scientists and ML engineers across Nordic data science team to guide and mentor them on data science skills and oversees execution of key data science projects.

As a member of the ERP Services practice, the Consultant will work closely with clients on training, workflow, process and system improvements that support the activities performed. This position will have the opportunity to think creatively and leverage multiple analytic methods to support the delivery of implementation services to organizations.

As a member of the ERP Services practice, the Consultant will work closely with clients on training, workflow, process and system improvements that support the activities performed. This position will have the opportunity to think creatively and leverage multiple analytic methods to support the delivery of implementation services to organizations.

As a member of the ERP Services practice, the Consultant will work closely with clients on training, workflow, process and system improvements that support the activities performed. This position will have the opportunity to think creatively and leverage multiple analytic methods to support the delivery of implementation services to organizations.

The Multimedia Content Specialist, under manager supervision, will execute the end-to-end creation of video and audio content intended for internal and external distribution. This includes but is not limited to, setup, recording, editing, motion graphics, and exporting to the proper formats for final delivery.

The Culture and Engagement Specialist will drive the integration of diversity, equity, and inclusion into HR strategies to foster a culture of inclusivity, support, and respect across the organization. The specialist will also design and facilitate innovative learning solutions to support talent development and cultural initiatives.

The Senior Director of Compensation will collaborate across the human resource department to build out and manage a variety of compensation programs, policies, and initiatives and will set expectations and priorities to deliver the best employee experience. The leader will handle all elements of our compensation processes, operations, and strategy execution across Nordic Global, by understanding business goals and objectives to identify opportunities where compensation can add value. Additionally, they will develop and maintain our company pay philosophy and policies along with the administration of the merit and incentive compensation cycles.

The Senior Manager HR Business Partner is the lead HR Business Partner for a given function within the organization. The Senior Manager HR Business Partner will be responsible for developing and maintaining an understanding of business strategies, vision, and challenges while proactively considering the needs of the business, and responding with appropriate human capital strategies, programs, and processes that align with corporate goals while supporting the assigned business unit. The Senior Manager HR Business Partner will coordinate across other HR functions to find strategic solutions on client-specific work as needed.

Consulting Services practice teams advocate for and build relationships with current and prospective Nordic project-based consultants and oversee consultant hiring, placement, and career development. The Practice Specialist provides administrative and operational support to one or more practice teams. Working under the leadership of the Practice Manager or Senior Practice Manager, the Practice Specialist works to ensure day-to-day operations run smoothly.

The Senior Account Manager serves as a trusted partner to existing and prospective Nordic clients and is responsible for leading and/or supporting staff augmentation sales. The Senior Account Manager will work independently to manage and grow a staff augmentation book of business and pursue new staff augmentation business at prospective or former clients to grow Nordic’s market share for the staffing business.

The Client Partnership Executive is a trusted advisor and executive to Nordic’s valued clients. The Client Partnership Executive will provide responsive and high-quality customer service, prospecting and developing and adopting a dedicated focus to the expansion of Nordic services and solutions within current clients. The Client Partnership Executive has a proven aptitude in Digital Health & Transformation, Performance Improvement, Managed Services and EHR/ERP services providing overall responsibilities within sales leadership and client engagement.

The Systems Engineer plays a pivotal role in ensuring Nordic’s IT infrastructure operates smoothly by designing, implementing, and maintaining systems, services, and network components. This role involves addressing technical challenges, optimizing performance, and contributing to the overall stability of the organization’s technology environment.

The Identity and Access Management lead is the subject matter expert for Nordic’s Information Technology Identity Access Management systems. In this crucial role, you will be responsible for safeguarding our cloud environment by designing, implementing, and maintaining secure and efficient IAM solutions. You will possess a strong understanding of cloud-based IAM platforms and be passionate about implementing best practices to ensure least privilege access and robust identity governance.

The Third Party Risk Management Lead is responsible for analyzing and providing recommendations to assist in managing cyber-related risks associated with outsourcing services and/or data to third-party vendors or service providers.

The Information Security Governance, Risk, and Compliance Lead coordinates and performs Nordics security assessment functions and control testing reporting and activities in accordance with Nordics Internal compliance, regulatory and departmental policy and procedures.

The Systems Engineer plays a pivotal role in ensuring Nordic’s IT infrastructure operates smoothly by designing, implementing, and maintaining systems, services, and network components.