We’re continuing to grow our team of creative problem-solvers who are actively engaged in supporting a variety of EHR clients. You can do all of this from Nordic's home office or work closely with our team from a remote location.
Senior Analyst - HIM
The Senior Analyst - Managed Services provides Epic EHR design, build, testing and advanced troubleshooting services for Nordic’s more complex clients. They are growing in their technical and soft skills. They perform most of the day-to-day work for our clients with oversight and assistance from Senior Application Advisors.
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Senior Analyst - Orders
The Senior Analyst - Managed Services provides Epic EHR design, build, testing and advanced troubleshooting services for Nordic’s more complex clients. They are growing in their technical and soft skills. They perform most of the day-to-day work for our clients with oversight and assistance from Senior Application Advisors.
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Hospital Billing - Application Advisor
The Epic Application Management Application Advisor provides expert EHR design, build, testing and advanced troubleshooting services for Nordic clients while overseeing customer engagements and mentoring other Managed Services team members. They have the technical and soft skills to navigate any situation related to their application and guide internal, and customer teams, to a resolution. They should have the ability to be the application lead for a small or medium sized customer.
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Vice President, Service Management - Managed Services
The Vice President of Service Management will focus on developing a comprehensive ITIL based, performance driven organization. The ideal candidate will have a strong background in ITO Managed Services delivery with a minimum 10 years of direct experience building and leading high performing Service Management organizations across multiple service lines. The incumbent will work closely with the SVP – Global Delivery, drive improvements to obtain consistent, high-quality results across existing service lines and a broad client base.
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Portal Service Desk Agent
The Portal Service Desk Agent answers calls, chats, and e-mails from end users, resolves basic IT issues, and documents issues to be handed off to an application support team.
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Senior Analyst - Orders
The Senior Analyst - Managed Services provides Epic EHR design, build, testing and advanced troubleshooting services for Nordic’s more complex clients. They are growing in their technical and soft skills. They perform most of the day-to-day work for our clients with oversight and assistance from Senior Application Advisors.
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Desk Side Analyst (Youngstown, OH)
The Desk Side Analyst is responsible for the delivery of IT services, SLA's, hardware break fix and upgrades as needed. This position also ensures all services are delivered in a timely, reliable and cost-effective manner.
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Hospital Billing - Senior Analyst
The Senior Analyst - Managed Services provides Epic EHR design, build, testing and advanced troubleshooting services for Nordic’s more complex clients. They are growing in their technical and soft skills. They perform most of the day-to-day work for our clients with oversight and assistance from Senior Application Advisors.
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National Solution Executive - Managed Services
The National Solution Executive of Managed Solutions is a trusted advisor and content-deep resource to Nordic’s valued clients: building strong client relationships in the areas relevant to managed solutions, bringing thought leadership and industry content to our clients as a representative of Nordic, collaborating with Nordic Client Partnership Executives and Business Line leaders to match and revise Nordic solutions to meet client needs, leading and supporting managed solutions opportunities, and prospecting new opportunities within existing Nordic clients as well as new clients to expand Nordic’s brand and services.
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Desktop Engineer III
The Desktop Engineer III is responsible for ensuring the operations of assigned functions in accordance with Nordic Global Healthcare IT leadership and IT governance. This position is responsible for the analysis, diagnosis, and resolution of complex problems related to desktop management. The Desktop Engineer III will be expected to analyze complicated systems, document end-user delivery standards, and assure high levels of stability, reliability, and availability of the Windows endpoints. Duties include, but are not limited to, testing and implementing client software, patch management, and support thereof. This role extends into the design, build, and support of the desktop management tools.
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IT Project Manager I
The IT Project Manager I is required to lead multiple projects through all lifecycle phases in support of IT. They are responsible to deliver projects on time and within budget and scope.
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HIM - Application Advisor
Deficiency TrackinThe Managed Services Application Advisor provides expert Epic EHR design, build, testing and advanced troubleshooting services for Nordic clients while overseeing customer engagements and mentoring other Managed Services team members. They have the technical and soft skills to navigate any situation related to their application and guide internal, and customer teams, to a resolution.
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Process Asset Library Administrator
The Process Asset Library (PAL) Administrator/Developer is responsible for the ISO compliant structure, maintenance and governance of a unified document repository containing standardized and account specific process documentation.
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Manager, IT Deskside (Toledo, OH)
The Deskside Manager is responsible for leading multiple teams at different locations in support of the installation and maintenance of technology hardware in a very fast-paced clinical environment. The manager will oversee the daily operations of teams within an assigned geography due to needing to be onsite regularly. The manager is responsible for making decisions to enable teams to complete the assigned task accurately, on time, and within budget.
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Desk Side Analyst (Charleston, SC)
The Desk Side Analyst is responsible for the delivery of IT services, SLAs, hardware break fixes, and upgrades as needed. This position also ensures all services are delivered in a timely, reliable and cost-effective manner.
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EHR Site Specialist (Youngstown, OH)
The EHR Site Specialist interacts directly with Epic (CarePATH & ConnectCare) end users to identify issues, knowledge gaps and potential improvements with the use of Epic. Provides training, coaching and guidance on best-use techniques and improves the ability to use the system through coaching and identifying inhibitors to understanding how to use Epic.
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EHR Site Specialist (Charleston, SC)
The EHR Site Specialist interacts directly with Epic (CarePATH & ConnectCare) end users to identify issues, knowledge gaps and potential improvements with the use of Epic. Provides training, coaching and guidance on best-use techniques and improves the ability to use the system through coaching and identifying inhibitors to understanding how to use Epic.
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EHR Site Specialist (Charleston, SC)
The EHR Site Specialist interacts directly with Epic (CarePATH & ConnectCare) end users to identify issues, knowledge gaps and potential improvements with the use of Epic. Provides training, coaching and guidance on best-use techniques and improves the ability to use the system through coaching and identifying inhibitors to understanding how to use Epic.
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IT Project Manager II
The IT Project Manager II is required to lead multiple projects through all lifecycle phases in support of IT. They are responsible to deliver projects on time and within budget and scope.
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Hospital Billing Sr. Application Advisor
The Senior Application Advisor - Managed Services provides expert EHR design, build, testing and advanced troubleshooting services for Nordic clients while overseeing customer engagements and mentoring other Managed Services team members. They have the technical and soft skills to navigate any situation related to their application and guide internal, and customer teams, to a resolution.
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Ambulatory Application Advisor
The Managed Services Application Advisor provides expert Epic EHR design, build, testing and advanced troubleshooting services for Nordic clients while overseeing customer engagements and mentoring other Managed Services team members. They have the technical and soft skills to navigate any situation related to their application and guide internal, and customer teams, to a resolution.
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Willow Application Coordinator
The Pharmacy Application Coordinator will work side by side with physicians, nurses, therapists, billing office staff, and more to configure our software, help people lead and manage change, and ultimately transform the way we provide healthcare across the organization.
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Application Coordinator - ASAP
The Application Coordinator will work side by side with physicians, nurses, therapists, billing office staff, and more to configure our software, help people lead and manage change, and ultimately transform healthcare delivery. The Application Coordinator participates in the development and design of the application for which the incumbent is responsible and is required to gain an in-depth knowledge of the application. The Application Coordinator will be knowledgeable about organizational policies, procedures, and business operations, the area of business they are representing, and the functionality available in the application.
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Willow Analyst
The Analyst – Epic Application Management provides EHR design, build, testing and troubleshooting services for Nordic clients.
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Optime Application Advisor
The Managed Services Application Advisor provides expert Epic EHR design, build, testing and advanced troubleshooting services for Nordic clients while overseeing customer engagements and mentoring other Managed Services team members. They have the technical and soft skills to navigate any situation related to their application and guide internal, and customer teams, to a resolution.
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