Current OPENINGS

Our Epic Home Health/Hospice consultants have more than two years of Epic experience and an active Home Health/Hospice certification. Implementation experience is preferred, and experience on Connect or optimization projects is a plus.

Our Epic Healthy Planet consultants have more than two years of Epic experience and an active Healthy Planet certification. Implementation experience is preferred, and experience on Compass Rose or Social Determinants of Health projects is a plus.

Our Epic MyChart consultants have more than two years of Epic experience and an active MyChart certification. Implementation experience is preferred, and experience on Connect or optimization projects is a plus.

Our training project managers are experienced Epic project managers with training experience. Training environment build, training project management, and experience on a Connect project are a plus.

Our Epic Tapestry consultants have more than two years of Epic experience and at least one Epic certification in a Tapestry application. Implementation experience is preferred, and experience on Connect or optimization projects is a plus.

Our Epic security consultants have more than two years of Epic experience and at least one Epic certification, Security Coordination required. Implementation experience is preferred, and experience on Connect or optimization projects is a plus.

Our Epic revenue cycle consultants have more than two years of Epic experience and at least one Epic certification, Resolute PB, Resolute HB, PB Claims, HB Claims, HIM, or Tapestry preferred. Implementation experience is preferred, and experience on Connect or optimization projects is a plus.

Our Epic reporting consultants have more than two years of Epic experience and certifications in Clarity Data Models and Caboodle. Implementation experience is preferred, and experience on Connect or optimization projects is a plus.

Our Epic Radiant/Cupid consultants have more than two years of Epic experience and Radiant/Cupid certification. Implementation experience is preferred, and experience on Connect or optimization projects is a plus.

Our Epic OpTime/Anesthesia consultants have more than two years of Epic experience and OpTime/Anesthesia certification. Implementation experience is preferred, and experience on Connect or optimization projects is a plus.

Our database administrators perform Epic-related consulting and administrative computer services for our client partners. Implementation experience is required, and experience on Connect or optimization projects is a plus.

Our Epic client systems administrators have more than two years of Epic experience and ECSA and ECSM certification. Implementation experience is preferred, and experience on Connect or optimization projects is a plus.

Our Epic Bridges consultants have more than two years of Epic experience and Epic certification in Bridges is required. Implementation experience is preferred, and experience on Connect or optimization projects is a plus.

Our Epic Ambulatory Clinicals consultants have more than two years of Epic experience and Ambulatory certification. Implementation experience is preferred, and experience on Connect or optimization projects is a plus.

Our Epic Beaker consultants have more than two years of Epic experience and Epic certification in Beaker is required. Implementation experience is preferred, and experience on Connect or optimization projects is a plus.

Our Epic Inpatient consultants have more than two years of Epic experience and Inpatient certification. Implementation experience is preferred, and experience on Connect or optimization projects is a plus.

Our Epic Access consultants have more than two years of Epic experience and Epic certification in Access is required. Implementation experience is preferred, and experience on Connect or optimization projects is a plus.

Our Epic Willow consultants have more than two years of Epic experience and Epic certification in Willow is required. Implementation experience is preferred, and experience on Connect or optimization projects is a plus.

Our trainers are Epic-certified with experience in curriculum design and classroom training across multiple healthcare organizations. Training environment build, training project management and experience on a Connect project are a plus.

Our project directors have the experience to lead leaders and the insight to creatively and consistently move toward success, overseeing the largest single investment many healthcare organizations have ever made.

Our PMs provide thoughtful oversight of both Epic projects and their teams, ensuring the success of each individual and project step along the way.

Our PMs provide thoughtful oversight of both Epic Community Connect projects and their teams, ensuring the success of each individual and project step along the way.

Our PMs provide thoughtful oversight of both Cerner projects and their teams, ensuring the success of each individual and project step along the way. Who we are

Our senior Cerner consultants have at least three years of hands-on building and implementing experience within at least one of Cerner's clinical or revenue cycle management solutions. 

The Application Coordinators are responsible for achieving in-depth knowledge of the software application and are very knowledgeable about the policies, procedures, and business operations.

The Service Desk Analyst provides front line support to end users on a variety of issues with a strong commitment to customer focus.

The Service Delivery Manager is responsible for the vision, strategic direction and implementation of the ministry's cloud-based IT service management tool, ServiceNow.

The Managed Services Epic Application Coordinator - Willow provides in-depth knowledge of the software application and are very knowledgeable about the policies, procedures, and business operations. They conduct regular day-to-day communication with installation team, review the software, analyze business operations, and work with vendor, Subject Matter Experts and end users to tailor the system to fit your organization’s needs.

The Service Desk Analyst provides front line support to end users on a variety of issues with a strong commitment to customer focus.

The Managed Services Epic Application Coordinator - EpicCare Ambulatory provides in-depth knowledge of the software application and are very knowledgeable about the policies, procedures, and business operations. They conduct regular day-to-day communication with installation team, review the software, analyze business operations, and work with vendor, Subject Matter Experts and end users to tailor the system to fit your organization’s needs.

The Service Desk Analyst provides front line support to end users on a variety of issues with a strong commitment to customer focus.

The Analyst I is responsible for the analysis of data/systems, researching alternatives, identifying potential solutions, defining test criteria, performing system tests, implementing changes, and monitoring post implementation performance.

The Analyst 1 is responsible for the analysis of data/systems, researching alternatives, identifying potential solutions, defining test criteria, performing system tests, implementing changes, and monitoring post implementation performance.

Our Desk Side Analyst is responsible for the delivery of IT services, SLA's, hardware break fix and upgrades as needed.

Our Desk Side Analyst is responsible for the delivery of IT services, SLA's, hardware break fix and upgrades as needed.

Our Desk Side Analyst is responsible for the delivery of IT services, SLA's, hardware break fix and upgrades as needed.

Our Desk Side Analyst is responsible for the delivery of IT services, SLA's, hardware break fix and upgrades as needed.

Our Desk Side Analyst is responsible for the delivery of IT services, SLA's, hardware break fix and upgrades as needed.

Our Desk Side Analyst is responsible for the delivery of IT services, SLA's, hardware break fix and upgrades as needed.

Our clinical service desk agents answer calls, chats, and e-mails from end users, resolves basic IT issues, and documents issues to be handed off to an application support team. They utilize excellent customer service skills and exceed customers’ expectations.

The role of the Service Advisor is to ensure that all service level agreements (SLAs) and Key Performance Indicators (KPI’s) for information technology services across the organization are delivered according to industry and contract specifications.

The Managed Services Beaker Senior Analyst provides EHR design, build, testing and advanced troubleshooting services for Nordic’s more complex clients. They perform most of the day-to-day work for our clients with oversight and assistance from Senior Application Advisors.

Our portal Service Desk agents have excellent customer service and communication skills to help customers resolve IT issues. 

Our clinical service desk agents answer calls, chats, and e-mails from end users, resolves basic IT issues, and documents issues to be handed off to an application support team. They utilize excellent customer service skills and exceed customers’ expectations.

Our Managed Services Communications Intern is responsible for providing support to the team, including data entry, assistance with projects, and general workplace operations. You'll need excellent customer service skills and be a detail-oriented self-starter who works well under pressure and has the ability to meet deadlines.

The Managed Services Beaker Application Advisor provides expert EHR design, build, testing and advanced troubleshooting services for Nordic clients while overseeing customer engagements and mentoring other Managed Services team members. They have the technical and soft skills to navigate any situation related to their application and guide internal, and customer teams, to a resolution. They should have the ability to be the application lead for a small or medium-sized customer. Epic certification in Beaker is required.

Our service desk agents have excellent customer service and communication skills to help customers resolve IT issues. 

Our Managed Services associates have strong problem-solving skills and excellent verbal and written communication skills. No EHR experience required. Strong organization skills and attention to detail is key with an opportunity to grow in the healthcare IT field.

The National Solution Executive of Managed Services is a trusted advisor and content deep executive to Nordic’s valued clients: building strong client relationships in the areas relevant to their solution focus, bringing thought leadership and industry content to our clients as a representative of Nordic, collaborating with Nordic Business Line executives to match and revise Nordic solutions to meet client needs, leading and supporting business opportunities in their area of focus, and prospecting new opportunities within existing Nordic clients and new clients to expand Nordic’s brand and services. You'll need 10+ years of equivalent experience and proven experiences in both sales and delivery of professional services within healthcare.

Our Managed Services senior analysts have at least one year of experience in building, training, or supporting EHR modules. Epic ClinDoc certification is required.

The Senior Transition Director will be responsible for successfully directing, managing, and executing large, complex Client transitions involving Information Technology outsourced services.

Our IT Service Desk Agent II provides first and 1.5 level support to organizations by answering calls, chats, and e-mails from end users by troubleshooting IT issues from end-users, and documenting issues to be handed off to an application support team.

Our Managed Services team leads manages, mentors, and develops a team of Associates, Analysts, Senior Analysts, Application Advisors, and Senior Application Advisors while embodying Nordic maxims and values. Our team leads will have five-plus years of Epic IT experience and are also good coaches and teammates. Epic certification in Willow is preferred.

Our Mission Control Program Manager will successfully execute the workforce readiness and organizational change management activities to support Transition and Service Integration Clients for Managed Services. You'll need five or more years of program management experience working with workforce readiness and change management.

The Managing Director (MD) of Advisory Services is the business line leader accountable for the overall strategy and financial performance of their practice as well as employee and client satisfaction within their vertical.

The Salesforce US Delivery Lead is a senior-level leadership role responsible for defining, delivering and leading Salesforce Health and Marketing Cloud solutions.

A Lead Consultant, Affiliate provides consulting services to clients in a project leadership capacity. 

A Lead Consultant of Implementation Services provides consulting services to clients in a project leadership capacity. 

A Nordic Managing Consultant, Affiliate Solutions provides consulting services to clients in a project leadership capacity. You'll need seven or more years of Epic project management experience.

Provide consulting services to clients in a project leadership capacity. Work directly with the Epic Implementation, Affiliate or Training Solutions team to enable sales opportunities, support solution development, and provide exceptional on-site solution delivery based upon the needs of Nordic clients.

Performance Improvement is responsible for selling, creating, and delivering solutions and professional services to meet client needs.  While mentoring junior team members, the Senior Manager, Performance Improvement will work closely with healthcare providers on financial and operational improvements that come from excellent performance in Patient Access and Digital Front Door processes. 

A Senior Consultant, Performance Improvement will oversee daily execution of project initiatives while simultaneously providing guidance and support to junior colleagues. You will need to display creativity and critical thinking in solving problems and quickness to comprehend new analysis techniques.

Performance Improvement is responsible for selling, creating, and delivering solutions and professional services to meet client needs.  While mentoring junior team members, the Manager, Performance Improvement will work closely with healthcare providers on financial and operational improvements. 

The Solution Architect is a key delivery leader of software and consulting solutions for the Digital Health Interoperability team. You will own solution ideation and serve as a leader to the delivery team as a solution is developed and deployed. In addition, you will enable and collaborate with the sales team to position Nordic’s offerings to our customer base.

The Senior Business Analyst – Business Intelligence will be responsible for gathering, analyzing, and implementing business intelligence insights for Nordic. They will be responsible for connecting the business requirements and associated functions to meet current and future business needs. They will help to facilitate Business Intelligence methodology, documentation, designing, testing, and deploying business analytics capabilities. You'll need 5+ years' of experience with operations and financial analytics, metrics, and KPIs and the ability to plan and manage multiple projects and priorities.

The Senior ETL Engineer will manage a delivery team to analyze and implement enterprise business intelligence capabilities for Nordic. The individual will be responsible for defining the architectural platform(s), associated data models and ETL /ELT processes used to build out enterprise reporting and application functionality built off the enterprise data warehouse. 

Our Principal Architect provides a strategic value, technology solutioning for the Digital Health team. They are seen as one of the leading experts, guru in cloud solutions, software development practices, data management practices, and industry best practices.

The Digital Marketing Manager will build our digital marketing strategy and will focus on leveraging the full range of digital assets ranging from the corporate website, to a full suite of digital marketing tools, including automation, personalization, email, social advertising and social engagements. The Digital Marketing Manager will be responsible for managing the tactical operation and integration of all digital assets and campaigns and must be capable of operating on a strategic and tactical level. You'll need proven proficiency in the execution of SEO, SEM, and digital profiling and experience in digital-first, content development strategy.

The Account Executive - Client Partnerships is a trusted advisor and executive to Nordic’s valued clients: building strong relationships (both deep and wide), becoming a consistent on-site presence and representative of Nordic, providing responsive and high-quality customer service, prospecting and developing and adopting a dedicated focus to the expansion of Nordic services and solutions.  The Account Executive - Client Partnerships will also demonstrate Nordic’s maxims with enthusiasm, optimism and courage. You'll need 10+ years' experience in client management and/ or sales, including 5+ years' experience in healthcare IT and a proven track record of achieving and/ or exceeding annual targets.

The Solution Executive of Client Partnerships is a trusted advisor and content deep executive to Nordic’s valued clients: building strong client relationships in the areas relevant to their solution focus, bringing thought leadership and industry content to our clients as a representative of Nordic, collaborating with Nordic Business Line executives to match and revise Nordic solutions to meet client needs, leading and supporting business opportunities in their area of focus, and prospecting new opportunities within existing Nordic clients and new clients to expand Nordic’s brand and services. You'll need 10+ years of equivalent experience and proven experiences in both sales and delivery of professional services within healthcare.

The Total Rewards Compliance Specialist is responsible for the compliance of Nordic’s global compensation and benefits programs in line with state, federal, and international requirements. This role plays a critical part of ensuring that Nordic develops and maintains competitive, cost effective, and compliant Enterprise-wide compensation and benefit programs that uphold our corporate objectives of providing market-relevant and fair pay plus high-quality benefit plans and services to our employees, positioning us an employer of choice.

The Talent team is the hub for applicants to a wide variety of roles across Nordic.  Senior Talent Partners are responsible for identifying, attracting, and onboarding exceptional professional talent for a broad range of roles. 

Our Talent Acquisition Intern is responsible for providing support to the team, including data entry, assistance with projects, and general workplace operations. You'll need excellent customer service skills and be a detail-oriented self-starter who works well under pressure and has the ability to meet deadlines.

A Nordic Financial Analyst plays a key role in developing and managing finance and accounting processes, maintaining and upgrading financial software and systems, implementing financial reporting strategies, analyzing and reporting on key trends, and ensuring the integrity and accuracy of Nordic’s accounting systems and associated data. You'll need 2-4+ years' experience in financial analysis, accounting, or related field and strong intuitive and analytic/ problem-solving skills.

Our Payroll Tax Specialist will be responsible for handling payroll tax processing duties for semi-monthly payroll and assisting with multi-state tax reconciliations. This role will work closely with the HR and Accounting teams. You'll need 2+ years' experience processing payroll; at least 1 year with payroll tax and above average critical thinking skills.

The Senior Manager of Benefits is responsible for ensuring that Nordic develops and maintains competitive, cost effective, and compliant Enterprise-wide benefit programs that meet corporate objectives to include providing high quality benefit plans and services to our employees. This role will manage and oversee the planning, design, communication, and compliant administration of Nordic-sponsored employee benefit plans. As a member of the Human Resources team, the Senior Manager of Benefits provides vision, active team leadership, and oversight to departmental operations and initiatives. You'll need at least 8 years of progressive experience in employee benefits with at least 5 years of managerial experience and strong contract negotiation skills.

This position provides comprehensive support for the day-to-day operations related to expense report processing and travel program administration. You'll need at least one year of experience working in customer service or position requiring outside party interactions and proficient with basic math and financial calculations.

The Billing Manager supervises and coordinates responsibilities of the Billing Team. This team audits a large volume of consultant hours and ensures that all invoices are sent out accurately and on time, in accordance with organizational policies and procedures, and in compliance with client requirements. You'll need at least five years of work in a professional setting and a bachelor's degree or equivalent experience in accounting.

The Talent team is the hub for applicants to a wide variety of roles across Nordic. The Talent Specialist aids the department by sourcing talent, guiding candidates through the hiring process, and maintaining candidate relationships. You'll need 2+ years' experience in a professional office setting: talent acquisition, human resources, or healthcare IT experience strongly preferred and the ability to work independently as well as within a team environment.

As a member of the IT team, the Senior Application Analyst maintains application platforms Nordic employees for continued fast-paced growth in the healthcare industry. The Senior Application Analyst must maintain and support business applications while adhering to Nordic’s technology guidelines and maintaining compliance with corporate information security protocols. This position will work with the IT leadership and other business partners to formulate and execute the direction and vision for the Nordic applications. You'll need 3 years experience with application implementation, integrations, and administration (ERP, CRM, ITSM, and HCM platforms such as NetSuite, ServiceNow, Salesforce, or Workday experience a plus) and must be able to work independently as well as within a team environment.

Our Workday Integration Analyst provides support for Nordic’s Human Resources technology systems. This position will work closely with the Human Resources and Talent teams and key business stakeholders across all departments regarding the Workday infrastructure.  The Workday Integration Analyst must support Workday applications and drive improvements while adhering to Nordic’s technology guidelines and maintaining compliance with corporate information security protocols. You'll need 5+ years' experience with application implementation integrations and administration as well as strong quantitative and data analysis skills.