We’re continuing to grow our team of creative problem-solvers who are actively engaged in supporting a variety of EHR clients. You can do all of this from Nordic's home office or work closely with our team from a remote location.
Lab Application Analyst
As a member of the IT team, the Application Analyst maintains application platforms Nordic employees for continued fast-paced growth in the healthcare industry.
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Willow Pharmacy Manager
The Willow Pharmacy Manager is responsible for overseeing the design, development, optimization and support of their designated EHR application modules.
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IT Project Manager II
The IT Project Manager II is required to lead multiple projects through all lifecycle phases in support of IT. They are responsible to deliver projects on time and within budget and scope.
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Managed Services Data Analytics Analyst - Remote
The Managed Services Data Analytics Analyst provides report design, build, testing and advanced troubleshooting services for Nordic’s internal reporting. They are growing in their technical and soft skills. They perform most of the day-to-day work for our clients with oversight and assistance from Senior Application Advisors.
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Managed Services Data Analytics Analyst - Remote
The Managed Services Data Analytics Analyst provides report design, build, testing and advanced troubleshooting services for Nordic’s internal reporting. They are growing in their technical and soft skills. They perform most of the day-to-day work for our clients with oversight and assistance from Senior Application Advisors.
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Business Development Lead, Strategic Engagements
The Business Development Lead, Strategic Engagements will lead all aspects of pursuit both including value proposition development; competitive positioning through technical solution and pricing strategies; and, legal positioning, strategy and negotiation for deals in Nordic’s Managed Services organization.
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Engagement Architect
The Engagement Architect provides the necessary leadership, analysis, and design tasks related to support the development of technology vision and roadmaps to ensure that technology processes and architecture meet business needs and align with architectural governance and standards.
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Managed Services Client Executive
Managed Services Client Executives own the relationship with portfolio accounts, applying a specialized depth and/or breadth of capabilities developed through advanced work experience. They maximize customer satisfaction by ensuring that solutions are consistently identified to resolve complex issues.
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Program Manager, Human Resources
The Human Resources Program Manager is a member of the Managed Services Human Resources team. This position works to strategize, implement, and maintain program initiatives that adhere to organizational objectives.
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Managed Services - Epic MyChart Application
The Senior Analyst - Managed Services provides Epic EHR design, build, testing and advanced troubleshooting services for Nordic’s more complex clients. They are growing in their technical and soft skills. They perform most of the day-to-day work for our clients with oversight and assistance from Senior Application Advisors.
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Managed Services Orders Senior Analyst - Remote
The Epic Application Management Senior Analyst provides EHR design, build, testing and advanced troubleshooting services for Nordic’s more complex clients. They are growing in their technical and soft skills. They perform most of the day-to-day work for our clients with oversight and assistance from Senior Application Advisors.
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Network Engineer III (Richmond, VA)
The Network Engineer III responsibilities include assisting in enterprise network design, implementation and ongoing support of network infrastructure hardware and software components.
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Network Engineer III
The Network Engineer III responsibilities include assisting in enterprise network design, implementation and ongoing support of network infrastructure hardware and software components.
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Lab Application Analyst II
The Lab Application Analyst II is responsible for the analysis of data/systems, researching alternatives, identifying potential solutions, defining test criteria, performing system tests, implementing changes, and monitoring post-implementation performance.
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Service Desk Development Coordinator
The Development Coordinator is a member of the Service Desk team and is responsible for supporting the development, management, and execution of employee development initiatives and strategies. Scope of support includes clinical, IT, and patient portal.
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Clinical Service Desk Lead Agent III
The Clinical Service Desk Lead Agent III is responsible for the day-to-day operational delivery of the first level Clinical Service Desk team. This role answers calls, chats, e-mails, and other forms of contact from physicians and clinicians to troubleshoot and resolve EHR application and workflow issues in Epic, Cerner, Meditech, other EHR system, or third-party clinical software.
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Clinical Service Desk Agent II
The Clinical Service Desk Agent II answers calls, chats, e-mails, and other forms of contact from physicians and clinicians to troubleshoot and resolve EHR application and workflow issues in Epic, Cerner, Meditech, other EHR system, or third-party clinical software. Role is leveraged to support multiple clients simultaneously.
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Clinical Service Desk Agent I - Managed Services
Our clinical service desk agents answer calls, chats, and e-mails from end users, resolves basic IT issues, and documents issues to be handed off to an application support team. They utilize excellent customer service skills and exceed customers’ expectations.
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IT Service Desk Agent II
Our IT Service Desk Agent II provides first and 1.5 level support to organizations by answering calls, chats, and e-mails from end users by troubleshooting IT issues from end-users, and documenting issues to be handed off to an application support team.
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Associate - Managed Services
The Associate will work towards obtaining a certification in an EHR application and assists team members in providing EHR design, build, testing, and troubleshooting services for Nordic Clients.
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Director, Business Applications
The Director of Business Applications is responsible for administering, coordinating, and reviewing the delivery and support of the ERP system and all Nordic business applications for the performance of function, performance, and effectiveness of delivered solutions.
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