We’re continuing to grow our team of creative problem-solvers who are actively engaged in supporting a variety of EHR clients. You can do all of this from Nordic's home office or work closely with our team from a remote location.
Desk Side Analyst (Greenville, SC)
The Desk Side Analyst is responsible for the delivery of IT services, SLA's, hardware break fix and upgrades as needed. This position also ensures all services are delivered in a timely, reliable and cost-effective manner.
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Clinical Solutions Lead III
The Clinical Solution Lead role supports clinical and operational teamwork to improve patient experience, including the integration of process improvements across system. This role will also focus on Current State, Future State, and Validated workflows across all solutions and venues of care. Experienced Clinician that can guide the formulation and adoption of the Enterprise-validated workflows. Analyses the processes of health care facilities to determine proper use of resources and to streamline general practices.
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Desk Side Analyst (Greenville, SC)
The Desk Side Analyst is responsible for the delivery of IT services, SLA's, hardware break fix and upgrades as needed. This position also ensures all services are delivered in a timely, reliable and cost-effective manner.
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Desk Side Analyst (Cincinnati, OH)
The Desk Side Analyst is responsible for the delivery of IT services, SLA's, hardware break fix and upgrades as needed. This position also ensures all services are delivered in a timely, reliable and cost-effective manner.
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Network Engineer II
Job Description The Network Engineer II responsibilities include assisting in enterprise Network design, implementation, and ongoing support of Network infrastructure hardware and software components. Coordinate with both technical and non-technical staff and vendors on the implementation of complex projects.
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Desk Side Analyst (Richmond, VA)
The Desk Side Analyst is responsible for the delivery of IT services, SLA's, hardware break fix and upgrades as needed. This position also ensures all services are delivered in a timely, reliable and cost-effective manner.
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Training Manager II
The Training Manager is responsible for supporting the strategy and direction of Implementation, Affiliate or Training Solutions service line. The Training Manager is responsible for solution development, sales enablement, project delivery, and delivery oversight related to assigned projects. The Training Manager ensures the success of projects, serving as the key business line liaison to both clients and consultants and monitoring the progress of the project.
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Desk Side Analyst (Charleston, SC)
The Desk Side Analyst is responsible for the delivery of IT services, SLAs, hardware break fixes, and upgrades as needed. This position also ensures all services are delivered in a timely, reliable and cost-effective manner.
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Client Executive II
Assumes ownership of assigned client relationships. Responsible for maintaining operating and account growth plans. Negotiates and owns assigned client Agreements. Ensures contractual expectations are met and exceeded. Ensures positive client experience and satisfaction. Services and solutions typically include partial outsourcing using one or two Managed Services solutions. Accountable for all phases of account expansion and delivery of low to moderately complex MS solutions and expansion/growth. Guides others in resolving complex issues in specialized areas based on existing solutions and procedures. Works independently, with guidance in only the most complex situations. Interprets internal and external business issues and recommends solutions/best practices to assist the assigned portfolio achieve their business objectives.
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Hospital Billing - Application Advisor
The Epic Application Management Application Advisor provides expert EHR design, build, testing and advanced troubleshooting services for Nordic clients while overseeing customer engagements and mentoring other Managed Services team members. They have the technical and soft skills to navigate any situation related to their application and guide internal, and customer teams, to a resolution. They should have the ability to be the application lead for a small or medium sized customer.
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Senior Analyst Hospital Billing
The Epic Application Management Senior Analyst provides EHR design, build, testing and advanced troubleshooting services for Nordic’s more complex clients. They are growing in their technical and soft skills. They perform most of the day-to-day work for our clients with oversight and assistance from Senior Application Advisors.
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Hospital Billing - Application Advisor
The Epic Application Management Application Advisor provides expert EHR design, build, testing and advanced troubleshooting services for Nordic clients while overseeing customer engagements and mentoring other Managed Services team members. They have the technical and soft skills to navigate any situation related to their application and guide internal, and customer teams, to a resolution. They should have the ability to be the application lead for a small or medium sized customer.
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Beaker - Application Advisor
The Application Advisor - Managed Services provides expert EHR design, build, testing and advanced troubleshooting services for Nordic clients while overseeing customer engagements and mentoring other Managed Services team members. They have the technical and soft skills to navigate any situation related to their application and guide internal, and customer teams, to a resolution.
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Willow Application Coordinator
The Willow Application Coordinator will work side by side with physicians, nurses, therapists, billing office staff, and more to configure our software, help people lead and manage change, and ultimately transform the way we provide healthcare across the organization.
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Desk Side Analyst (Charleston, SC)
The Desk Side Analyst is responsible for the delivery of IT services, SLAs, hardware break fixes, and upgrades as needed. This position also ensures all services are delivered in a timely, reliable and cost-effective manner.
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Automation Developer
The UIPath automation developer supports design, build, testing and troubleshooting for intelligent process automations for Nordic Clients. This position works under the direction of senior automation and machine learning staff to address documented client needs while actively seeking opportunities to make the business processes more effective through process automations.
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Client Services Director
Director, Virtual Client Services within the Enterprise Accounts team is responsible for the delivery of end-user tools and design to support the end-user community. This position is responsible for leading multiple teams of different disciplines all focused on the creation and ongoing management of the end user experience.
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IT Trainer I
The IT Trainer I plans and designs learning experiences and uses expertise in communities of practice, action learning, and Epic to deliver core curriculum training, seasonal release training, and additional training workshops, programs, and services throughout the enterprise. Design and training are based upon identified needs at both the group and system level, aligned with the organization’s strategic goals, quality measures, and patient experience. Identifies opportunities to effectively integrate training within the flow of work which results in positive and measurable clinical & business impacts. Proposes innovative learning solutions, and pilots and implements the approved innovations. Manages medium to large-scale projects/programs that have high visibility.
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Service Advisor - Managed Services
The role of the Service Advisor is to ensure that all service level agreements (SLAs) and Key Performance Indicators (KPI’s) for information technology services across the organization are delivered according to industry and contract specifications.
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Network Engineer II
The Network Engineer II responsibilities include assisting in enterprise network design, implementation and ongoing support of network infrastructure hardware and software components.
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Clinical Service Desk Agent I - Managed Services
Our clinical service desk agents answer calls, chats, and e-mails from end users, resolves basic IT issues, and documents issues to be handed off to an application support team. They utilize excellent customer service skills and exceed customers’ expectations.
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IT Service Desk Agent II
Our IT Service Desk Agent II provides first and 1.5 level support to organizations by answering calls, chats, and e-mails from end users by troubleshooting IT issues from end-users, and documenting issues to be handed off to an application support team.
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Visualization/BI Developer
The Visualization/BI Developer works with clinical and operations leaders to understand their information needs and to leverage their experiences to influence visual design decisions to effectively develop rich, insightful content that support business behavior and change.
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Visualization Developer
The Visualization Developer works with clinical and operations leaders to understand their information needs and to leverage their experiences to influence visual design decisions to effectively develop rich, insightful content that support business behavior and change.
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