Implementation and Support

Enable greater provider and patient satisfaction with an optimized EHR system

Healthcare leaders looking to improve provider satisfaction partner with Nordic to enhance and optimize their EHR systems and operations, helping to avoid burnout, increase organizational efficiency, and decrease staff turnover. Our expert team works directly with IT teams to strategize and implement ways health systems can make the most of their investment in this critical technology.

Nordic’s team of clinicians and technologists bring experience gained across hundreds of successful implementation, optimization, consolidation, and extension projects, all of which help make these systems, and the patients they serve, healthier.

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Nordic has you covered from start to finish

Health systems that partner with Nordic gain access to a broad range of expertise across Epic, Oracle Health, and MEDITECH, which ensures optimal outcomes across the entire EHR lifecycle.

Each Nordic-led project begins with strategic decision making, and includes enhanced operational processes and support for clinician and end-user education and adoption. All of this support and guidance results in healthy, robust implementations and optimizations of vital EHR systems.

The Nordic team is also equipped to help organizations sustain and support their systems through a dedicated Managed Services team, while continuing to specialize in staff augmentation and advisory services.

Best in KLAS

2023 Overall IT Services and HIT Core Clinical Implementation Leadership

“Nordic jumped in and did a spectacular job. Their talent and the quality of their work were not surprising. Nordic coordinated the project and the documentation to support it after they left. When they left, we knew what they did and how they did it. Nordic gets top scores from me on everything they did. We could not have completed the project within the time frame without Nordic. I was super impressed.”  - Nordic Implementation Leadership Client, VP/Other Executive | January 2021
 

Expertise across Epic, Oracle Health, and MEDITECH 

Epic

Supported by some of the leading consultants in healthcare today, Nordic offers Epic customers a flexible, high-quality partnership that helps meet top-line goals and stays on budget. Many of our consultants are former Epic employees who know the system inside and out. Whether a health system is implementing Epic for the first time, transitioning to Epic from another EHR, or consolidating a sister organization under the Epic umbrella, Nordic offers the expertise needed to both plan and implement Epic system-wide.

Oracle Health

Nordic has long been a trusted and experienced partner for Oracle Health (formerly Cerner) planning and implementations. Our expert team, including S&P Consultants, a Nordic Global Company, helps organizations develop a strategy that best fits their needs and goals, including project and readiness assessments, workflow analysis and designs, change management and communication, resource and staff planning, testing and upgrade management, and end-to-end laboratory expertise.

MEDITECH

Through Healthtech, a Nordic Global Company, hospitals and health systems have access to MEDITECH READY-Certified consultants and clinical advisors that can guide organizations through even the most complex of EHR optimizations or transitions. Our experts have experience across all MEDITECH applications and work within Nordic’s signature implementation methodology. We also offer virtual learning tools that enable teams to manage any new systems after go-live.

Powerful strategies that bring together systems and people

Nordic helps unlock the full potential of merger and acquisition projects by accelerating the benefits and value seen from these increasingly common consolidations and extensions.

Bringing decades of experience with planning and implementing successful consolidation projects, Nordic offers powerful strategies that consider both the systems and the people who will be using them.

Nordic’s time-tested approach allows disparate health systems to integrate into one unified care delivery team so that organizations, providers, and patients all achieve healthier outcomes.

Nordic implementation and support services

IT Strategy

  • EHR Advisory Services
  • System or Partner Selection
  • Total Cost of Ownership
  • Application Rationalization
  • Governance
  • Operational Readiness

Lab Information Systems

  • LIS Implementation
  • Blood Bank Validation
  • System and workflow Optimizations
  • Version Upgrades
  • CAP validations and mock inspections
  • Instrument installations and validation

EHR Extensions

EHR Implementation  


Education and Adoption

  • Enterprise Education Strategy & Mentorship
  • Education & Training Solutions
  • Long-Term Managed Education Support

BLOG

7 tips to make EHR consolidations less stressful

Abby Polich, Carrielee Koole, Stephanie Sutton


INFOGRAPHIC

Leveling Up: Developing a Peer-to-Peer EHR Coaching Program During an EHR Transition

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PODCAST

Considerations for successful EHR extensions

Watch now


BLOG

EHR consolidation: How to lead with empathy

Abby Polich

VIDEO

Change management and training: 7 keys to successful EHR consolidation


"[Nordic's] consultants were very available, responsive, strategic, and helpful. We met regularly, and the individuals were very easy to work. Nordic’s executive leadership group has been very attentive, accommodating, and terrific to work with as well. I can't say enough good things. Working with Nordic has been a terrific experience." - Nordic Implementation Leadership Client, Director | March 2022


Enhance and optimize your EHR system with Nordic today!


 

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