lets connect

Connect with Nordic at HIMSS

March 11-15, 2024 in Orlando, FL Booth #2801


Panel Discussion: Addressing Digital Disparities as a Part of Digital Transformation

Monday, March 11, 10:30 a.m. - 11:15 a.m.

Location: W230A


Healthcare systems prioritize digital transformation to enhance service delivery. By adopting advanced technologies, they aim to revolutionize healthcare management and accessibility. It's vital to address digital disparities, which can cause unequal technological access based on geography, age, or socioeconomic factors. Ensuring digital literacy and equity is essential; without them, the digital divide may grow. The session is moderated by UC Irvine CMIO and Associate Professor Deepti Pandita, MD, and features Nordic Chief Medical Officer Craig Joseph, MD, along with Director of Research at HIMSS Alexandra Wright and Director of IT Clinical Systems at Memorial Health Systems Ganesh Persad. They’ll explore how to approach transformation correctly to foster digital equity.

Click here for a full session description.

Mary Sirois

Session: Opening the Digital Front Door to Transform Outpatient Care

Wednesday, March 13, 4:00 p.m. - 5:00 p.m. 

Location: W204A


  • Mary Sirois Performance Improvement Managing Director, Nordic

Technology plays a critical role in delivering a high-quality patient experience that meets consumer demands and drives business value. Many health organizations are employing digital front-door strategies to improve patient satisfaction, expand care access, optimize resource allocation, and reduce unnecessary care. Digital front door offerings can enable a streamlined patient flow at every major touchpoint, from scheduling and pre-arrival to arrival, check-in and check-out, and even follow-up services. This session will explore how a community health system in Arlington, Virginia, designed and implemented a transformed, concierge-like, digitally enabled patient experience as part of its new outpatient pavilion. The efforts helped eliminate waste, advance quality and safety, and reduce costs for patients. Speakers Mary Sirois, Nordic Performance Improvement Managing Director, and Mike Mistretta, SVP and CIO at VHC Health, will share early results from the first six months of operation, as well as key challenges, lessons learned around IT and operational change management, and useful success metrics.

Click here for a full session description.

Nordic Demo at the Microsoft Booth

Wednesday, March 13, from 2:00 p.m. - 6:00 p.m. 

Location: Demo A01

Nordic's Saran Sonaisamy and Brijeet Akula will showcase Microsoft-based healthcare solutions and case studies along with demonstrations of Nordic's Cloud Innovation Lab.

Visit Our Booth #2801

Coffee All Day

We will host coffee at our booth all day during conference hours.

HIMSS Chapter Social, hosted by the Wisconsin and Greater Kansas City Chapters

This is a happy hour networking event at the Nordic booth on March 13 from 3-6 p.m. Registration is not required, and it is free to attend.

Meet the Author

Stop by our booth to meet the author of Designing for Health, Craig Joseph, MD, on Tuesday, March 12, and Wednesday, March 13, from 10-11 a.m.

About the Book: The way out of the frustrating, expensive, and frequently ineffective U.S. healthcare system is to take a step back and bring intentional, human-centered design to an ecosystem that works for the people giving and receiving care.

Want to connect with a Nordic representative at HIMSS? Let us know.

More From Nordic



In Network Podcast


Nordic’s In Network podcast features conversations between health and technology experts from across the globe. It consists of several shows, including Designing for Health and Making Rounds. 

Plug in to learn more.

Success at Scale: The Power of Managed Services for Chronic Care Management

MS_CCM_technicalpaper_social graphic-1

Download this technical paper discussing leveraging managed services to accelerate chronic care management programs.

Nordic Blog


Stay up to date on the latest blog posts from Nordic.  

Subscribe to receive instant or weekly blog updates.