Accounts Receivable Management

Smart, sustainable cash acceleration

Meeting accounts receivable (A/R) metrics is possible without sacrificing performance in write-offs, vendor fees, and staffing costs. By applying a holistic approach to A/R management, Nordic can help you achieve lasting performance gains.

People

  • Engaging training suited to your staff’s needs
  • Staff realignment change management
  • Comprehensive back-office staffing assessments

Process

  • Proven prioritization methodologies tailored to your unique payor mix, services, and staffing
  • Refined policies and procedures, including escalation and outsourcing guardrails

Technology

  • In-depth data review for opportunity identification
  • Workqueue and claim edit optimization
  • Tools to support QA, vendor management, ongoing performance monitoring, and new processes

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Success stories

Multi-hospital system

  • Implemented a legacy system A/R rundown process with measurable targets for staff and 6 existing outsourced vendors
  • Surpassed cash collections goal while maintaining staff morale through the rundown period

Children's access hospital

  • Enhanced A/R management reporting and follow-up training guidelines
  • Achieved a 30% decrease in DNB days and a 45% increase in YOY cash

The Nordic difference

EHR expertise

We’ll partner with you to apply our deep knowledge of EHR builds and design better workflows for your staff.

Operational experience

Our team of consultants averages over 10 years of experience helping optimize medical group and hospital operations.

Big-picture strategy

We have a strong track record of helping organizations break down complex and system-wide problems to establish a mission-driven strategy and vision for patient access to care.

Detailed execution

We help implement our strategies with in-person, elbow-to-elbow support, accelerating  timeframes to maximize your investments in technology and people.

Flexible methodology

No matter the size of your organization, our methodology is adapted to fit the specific problems you need to address.

235 Consultants with Epic Revenue Cycle module experience

$10s of millions Additional net revenue delivered to health systems across the U.S.

130 Consultants with operational (finance or clinical) backgrounds

Yesterday, we had $4.8 million in cash in the bank. It’s very exciting when you think about where we were when we started our project with Nordic. We had less than $700,000 in the bank at that time. They did a great job helping us increase our revenue.

CFO, Community Hospital

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