Charge Capture

Improve point-of-care charge capture

Charge capture is impacted by people, processes, and technology, which can cause inconsistent and potentially inaccurate revenue streams for your organization. We partner with your clinical and back-end staff to improve point-of-care charge capture and boost your net revenue.

Dictionary review

  • Charge description master (CDM)
  • Ancillary dictionaries: Supply/Item,
  • Laboratory, Radiology, Pharmacy, and connection to CDM

Workflow design

  • Workflow design
  • Optimize charge workflows across departments and specialties, including charge capture automation
  • Update charge capture dashboards/templates

Reconciliation processes

  • Create reconciliation processes to include interface considerations
  • Track increased bottom line net revenue

LET'S TALK

Success stories

Multi-hospital system

  • Increased net revenue by over $14M annually
  • Updated charge capture process workflows to prepare for system
    conversion

Children's hospital and medical group

  • Over 60 initiatives implemented across a 6-month period
  • Updated and defined clinical criteria for
    charge capture, reducing subjectivity
  • Created consistency in charge capture through automation

The Nordic difference

Data and analytics

We offer extensive data review, including claims, charges, and reimbursement to identify opportunities and monitor progress.

EHR expertise

We’ll partner with you to apply our deep knowledge of EHR builds and design better workflows for your staff.

Operational experience

Our team of consultants averages over 10 years of experience helping optimize medical group and hospital operations.

Big-picture strategy

We have a strong track record of helping organizations break down complex and system-wide problems to establish a mission-driven strategy and vision for patient access to care.

Detailed execution

We help implement our strategies with in-person, elbow-to-elbow support, accelerating timeframes to maximize your investments in technology and people.

235 Consultants with Epic Revenue Cycle module experience

130 Consultants with operational (finance or clinical) backgrounds

2-6% Typical net revenue improvement realized by health systems across the U.S.

Nordic worked with us when we were busy preparing to go live on a new EHR. The work that Nordic did allowed us to make changes to our existing charge capture processes and also allowed us to change the build for our new system so that we could continue to see enhanced revenue on go-live that we would have otherwise overlooked. This
project has been very successful, and we are thankful for the additional net revenue.

CFO, Large Health System

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