Global Leadership

The Reach and Power to Bring Your Vision to Life

People are at the center of everything we do. Every process we create, every tool we develop, and every member of our team has a singular focus: to improve the health of humanity. This commitment to service springs from our clinical roots, inspiring us to help the people around us achieve their goals, whatever they may be.

Nordic’s leadership team, comprised of the industry’s foremost leaders in clinical expertise and technical knowledge, leads more than 3,300 professionals in delivering the future of healthcare. Together they anticipate the future trajectory of our clients’ businesses, and provide strategic counsel and thoughtful guidance with courage, imagination and the highest level of ethical standards.


Jim Costanzo

Chief Executive Officer

Jim joined Nordic as CEO in 2019, bringing with him well over 30 years of healthcare experience. Prior to Nordic, he served as both global health leader and Americas health advisory leader at Ernst & Young (EY).

In addition to his time at EY, Jim has held leadership roles with multiple consulting firms including Deloitte and PwC. He has experience in the healthcare provider and payor sectors, ranging from full life-cycle systems development through capacity planning, execution, maintenance, and operations. Jim has spent time with industry and government leaders all over the world, understanding the health issues they face and helping them find solutions to their most complex issues. His experience includes large-scale business transformation for all aspects of health organizations.

Jim was recently recognized by The Consulting Report as a top consulting firm CEO, ranking No. 24 on the annual list.

Jim makes his home in the Detroit suburbs with his wife Denise. They have three children.
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Jenny Shimon

Chief Financial Officer

Jenny joined Nordic in 2019 and since March 2023 has served as acting chief financial officer, overseeing financial strategy, accounting, and treasury.

A Certified Public Accountant, Jenny has led Nordic’s finance and accounting teams and supported daily operations, mergers and acquisitions, integrations, tax, treasury, financial planning and analysis, and reporting.

Prior to joining Nordic, she held accounting, finance, and mergers and acquisition roles at Kohler Co., Lands’ End, and Thermo Fisher Scientific. Most recently at Thermo Fisher Scientific, she held a global finance leadership role and oversaw the business unit’s financial planning and analysis function with plants and commercial entities in 43 countries.

Jenny earned a bachelor’s degree from University of Wisconsin – Lacrosse and a Master of Business Administration from University of Wisconsin – Whitewater. She lives in Madison, Wisconsin, with her husband and two children. 

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Shae Crawford

Chief Human Resources Officer

Shae joined Nordic in March 2022 as the senior vice president and head of HR. Shae brings over 20 years of experience to the team, including a wealth of diverse experiences across multiple industries and all seven continents. Beginning her career in the U.S. Army, where she was deployed to Kuwait right after 9/11, Shae managed an HR team supporting 7,000 soldiers/employees in the region. Shae is the former vice president of international human resources at Pacific Architects and Engineers (PAE), where she managed over 140 recruiting and HR professionals on all seven continents, supporting more than 14,000 employees who serviced the U.S. State Department, Science Foundation, and various other government clients.

In her most recent position as chief human resources officer at Berkeley Research Group (BRG), Shae oversaw and supported their HR function across the globe, including recruiting efforts, multiple group hirings, and transitioning employees as a result of the organization’s first acquisition. Shae is deeply passionate about diversity, equity, and inclusion (DEI), successfully leading these efforts at BRG where she co-founded and implemented its LegUp program, offering training and mentorship opportunities for underrepresented youth.

Shae and her husband have three children (Nina, Alani, and Chris) and two dogs (Ace and Beasley). In their downtime, Shae’s family enjoys watching movies and their favorite shows (Blackish and Amazing Race).


Irina Brault

General Counsel

Irina provides leadership, legal counsel, and employee training across Nordic’s global operations, in areas that include the evaluation and development of compliance and risk mitigation strategies, labor and employment law, contract review and negotiation, data privacy and security, and intellectual property. In addition, she is integral in supporting Nordic’s strategy of accelerating growth and diversification through acquisition and partnership development and has played a key role in advancing its employee-focused diversity and inclusion initiatives. Irina also serves as Nordic’s corporate secretary.

Prior to joining Nordic in 2013, Irina gained invaluable experience in a variety of Wisconsin-based organizations, including, among others, working as an in-house counsel with a cybersecurity-focused firm, as a law clerk with a corporate law firm, and as a judicial intern in the Wisconsin Supreme Court.

A native of Russia, Irina graduated summa cum laude from Southern Ural State University with both bachelor’s and master’s degrees in linguistic studies. After her teaching assignments in Russia, she immigrated to the United States to continue her career as an educator and administrator at the Russian Community School in Madison, WI, which was followed by earning a Juris Doctorate degree from the Marquette University Law School. Irina also obtained the Certified in Healthcare Privacy and Security designation through the American Health Information Management Association (CHPS).


Don Hodgson

President, U.S.

Don joined Nordic in 2023 as president of Nordic U.S. and is responsible for work performance and delivery in the United States. He brings more than three decades of consulting services experience with a focus on the healthcare sector. 

Prior to Nordic, Don spent more than two decades at Ernst & Young, most recently as a National Health Transformation practice leader who helped transition its health practice from a regional model to a national one. He has also held leadership roles supporting clients across the payer and provider spaces with solutions across digital, technology, and implementation. 

Don lives in Columbus, Ohio, with his wife and three adult children.  

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Terri LeFort

President, Nordic International

Terri LeFort joined Nordic in 2019, when it acquired Healthtech Consultants. After continuing to serve as president of Healthtech for three additional years, in 2022 Terri took on an expanded role as Nordic’s president and senior executive, International. In this role, the 30-year healthcare veteran sets policy and strategic direction for Nordic’s international markets, ensuring close coordination with the U.S. and fulfilling the company’s mission and financial targets internationally. She also ensures integration and standardization across the geographies, bolstering Nordic’s efforts as a global leader that addresses the local needs of regional geographies.

Prior to joining Nordic, Terri led Healthtech for 20 years, guiding healthcare organizations through successful patient safety and clinician adoption initiatives. She has significant experience in clinical systems assessment, planning, and implementation, along with CPOE and electronic medication management. She also boasts decades of clinical practice, both on the front lines and in management, has spoken internationally on electronic clinical documentation best practices, and is an industry leader in advanced clinical system planning and implementation. 


Paul Slaughter

Chief Operating Officer

Paul joined Nordic in June 2021 as the executive vice president of Enterprise Technology Transformation. In 2024, he took on Nordic's Chief Operating Officer (COO) role, bringing his wealth of expertise to further enhance the company's operational excellence. He has over 25 years of leadership and experience in information technology services and operations, with a primary focus on the healthcare industry. 

Paul began his career with the United States Army and spent eight years as a commissioned officer.  He then joined Perot Systems, which Dell Inc. later acquired. During his six years at Perot, Paul worked his way up the client account leadership track, working with various clients to implement and support their IT platforms and systems. He then took a role at E5 Systems, serving as Director of West Coast Operations.

In 2007, Paul joined Kaiser Permanente as the Director of the Program Management Office, where he was responsible for leading highly visible and complex business and technology projects. After three years, he joined Dell, Inc. on the Dell Services Healthcare and Life Sciences business development team. Paul then led the business development team responsible for managing $1.4B+ of annual healthcare information technology services opportunities.

He spent most of his two years at NTT Data Services as Vice President, Healthcare Provider Western Region, providing strategic leadership and oversight for managing, delivering, and growing a $150M+ portfolio of accounts. Paul then took a role as Chief Operating Officer at Leidos Digital Health Solutions, his most recent position before joining Nordic.

Paul has a Bachelor of Science degree in Biology from Texas Tech University. He lives in New Braunfels, Texas with his wife and four children and is an avid outdoorsman.

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Bob Branchini

Chief Information Officer

Bob joined Nordic in October 2022 as president of Digital Engineering, responsible for all phases of product and solutions development. In April 2023 he assumed the role of CIO at Nordic. He has 30+ years’ experience, primarily leading large-scale healthcare payer business and IT systems and transformations.

Prior to joining Nordic, Bob spent over 20 years in Healthcare Payer IT in the role of CIO at regional plans in the New York marketplace. Most recently he led technology and the product development of solutions that assisted payers and health systems with achieving their regulatory compliance and interoperability initiatives.

Bob and his wife reside in Montvale, NJ, and frequently visit WI. They have two sons that reside in New Jersey and one son that lives in Wisconsin.

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