Your EHR support model is undermining everything (and you don’t even know it)
Transform your EHR support model from reactive fixes to strategic enabler with human-centered AMS design for better clinician satisfaction and operational efficiency.
Posts in: Human-centered Design
Human-centered Design
July 29, 2025
5 key takeaways on the EHR experience in 2025
Insights from the 2025 KLAS Arch Collaborative Learning Summit on enhancing EHR experiences through strategic problem-solving, human-centered design, and effective communication.
Human-centered Design
July 16, 2025
Tech doesn’t work: Implementation does
Effective technology implementation in healthcare hinges on change management, not just the tech itself. Learn how the right strategies can ensure your investments deliver true value.
Human-centered Design
June 25, 2025
Simple, obvious, ignored: The real work of improving patient experience
Enhance care and satisfaction using five simple, budget-friendly tips to improve patient and family experiences in hospitals.
Human-centered Design
June 4, 2025
Because the doctor said so: How bureaucracy hijacked the exam room
Physicians are burdened by bureaucratic tasks, transforming them into gatekeepers rather than caregivers. Streamlining documentation can refocus healthcare on patient relationships and reduce clinician burnout.
Human-centered Design
May 14, 2025
Prescriptions, praise, and peers: A low-tech burnout playbook
Learn practical, low-tech solutions to combat physician burnout by addressing prescription renewals, valuing clinicians, and fostering mentorship. Simple changes can make a significant impact on healthcare well-being.
Human-centered Design
September 18, 2024
From anxiety to action: Human-centered solutions to increase follow-up after false positives
In this article, Chief Medical Officer Craig Joseph, MD, discusses how human-centered design can improve follow-up mammography rates and alleviate anxiety after false-positive results, leading to better health outcomes and earlier breast cancer detection.