Simple, obvious, ignored: The real work of improving patient experience
Enhance care and satisfaction using five simple, budget-friendly tips to improve patient and family experiences in hospitals.
Posts in: Human-centered Design
Human-centered Design
June 4, 2025
Because the doctor said so: How bureaucracy hijacked the exam room
Physicians are burdened by bureaucratic tasks, transforming them into gatekeepers rather than caregivers. Streamlining documentation can refocus healthcare on patient relationships and reduce clinician burnout.
Human-centered Design
May 14, 2025
Prescriptions, praise, and peers: A low-tech burnout playbook
Learn practical, low-tech solutions to combat physician burnout by addressing prescription renewals, valuing clinicians, and fostering mentorship. Simple changes can make a significant impact on healthcare well-being.
Human-centered Design
September 18, 2024
From anxiety to action: Human-centered solutions to increase follow-up after false positives
In this article, Chief Medical Officer Craig Joseph, MD, discusses how human-centered design can improve follow-up mammography rates and alleviate anxiety after false-positive results, leading to better health outcomes and earlier breast cancer detection.